Benchmarking: Insurance Industry Customer Satisfaction

Insurance Industry Customer Satisfaction Measurement Benchmarking Association

The Insurance Industry Customer Satisfaction Measurement Benchmarking Association (IICSMBA™) is an association of customer satisfaction professionals in the insurance industry that conducts benchmarking studies to identify practices that improve customer satisfaction and the overall operations of the members involved.

Courses Available From The Benchmarking Network:

  • Distribution, Logistics & Warehousing Benchmarking
  • Healthcare Benchmarking
  • Benchmarking Strategies on Accounting and Finance (AICPA live course)
  • Benchmarking (American Management Association
  • Customer Satisfaction Measurement (American Management Association)

For more on available courses, please fill out the form below.

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